Frequently Asked Questions

RRRoll Up the Rim to Win® In-Restaurant Game:

Can I participate in the contest without buying a hot beverage?

No purchase is necessary. Please refer to the In-Restaurant Contest Rules for complete instructions on how to obtain a free contest cup.

Where can I get a copy of the In-Restaurant Contest Rules?

Get your copy of the In-Restaurant Contest Rules at any participating Tim Hortons restaurant location or click here to download a copy.

If I win the vehicle, is it a lease or do I own it?

Winners of the vehicle win full ownership (it is not a lease).

What are the odds of winning a prize in-restaurant?

The odds of winning a prize are approximately 1 in 6. Tim Hortons audits the 1:6 odds daily while producing Roll Up the Rim to Win cups. Audit reports are monitored weekly to ensure odds are always 1:6. Keep RRRolling.

I RRRolled up the rim and won with a "WIN COFFEE OR LATTE" tab - can I substitute this for another prize?

Yes. A "WIN COFFEE OR LATTE" tab can be redeemed for any size of any one hot beverage. No other substitutions are allowed. Not valid with any combos or other deals.

I RRRolled up the rim and won with a "WIN DONUT" tab - can I substitute this for another prize?

Yes. A "WIN DONUT" tab can be redeemed for any one donut, muffin or cookie. No other substitutions are allowed. Not valid with any combos or other deals.

Why are cold drinks not included?

The RRRoll Up The Rim To Win® Contest was originally designed as a coffee promotion. It has been expanded to include any hot beverage, but not cold beverages.

What is the latest date for redeeming prizes?

The last day to claim a prize is May 18, 2014. For details, please visit the Contest Rules.

What is the “bonus roll”?

To celebrate our 50th Anniversary, in 2014 there is a second “bonus” roll on the cup for a chance to win one (1) of 10 cars (each, a 2014 Toyota Corolla Sport). This roll is indicated by a blue arrow on the contest cup.

Can I win the same prizes on the bonus roll as the standard roll?

The bonus roll has separate prizing from the standard roll, with 10 cars (each, a 2014 Toyota Corolla Sport) available to be won. There are no other prizes in the bonus roll.

Can I RRRoll up the rim and win on both rolls in the same cup?

No, a winning cup will have a prize either under the standard roll or the bonus roll, but not both.

What if I have a question that is not listed here?

For further information, please contact our Guest Services department. A representative from our customer service department will respond to your request as soon as possible. Happy RRRolling!